Dr. Robert Reid is Chief Scientist Emeritus at Trillium Health Partners and a global expert and thought leader in population health, learning health systems and primary care. He is best known for leading the development of the Learning Health System (LHS) Action Framework that is now being used across Canada to guide system-based learning approaches. He is also well known for his ground-breaking work in developing and evaluating a patient-centred medical home at Group Health Cooperative, now Kaiser Permanente, work used across the world to redesign primary care systems. Until recently, Dr. Reid was the inaugural Chief Scientist and the Hazel McCallion Research Chair in Learning Health Systems at the Institute for Better Health (IBH) at Trillium Health Partners. 

At the University of Toronto, Dr. Reid holds an academic appointment as Professor (status) with the Institute of Health Policy, Management and Evaluation (IHPME), and the Department of Family and Community Medicine. He is also a Professor with McMaster University’s Department of Health Research Methods, Evidence, and Impact. In 2024, Dr. Reid was awarded the Louise Lemieux-Charles Health System Leadership Award by the University of Toronto. Dr. Reid is currently providing expertise in the re-design of Ontario’s health care system through the Ontario Health Teams initiative. Dr. Reid co-leads of the Rapid Improvement and Support Exchange (RISE) which provides technical support for rapid learning and improvement. 

Board certified in preventive medicine, Dr. Reid received his medical degree from the University of Alberta and completed a Master’s degree in Epidemiology and a Ph.D. in Health Policy and Management at the Johns Hopkins University. 

Dr. J9 Austin is Professor and Head of the Department of Medical Genetics at the University of British Columbia, and a Professor in the Department of Psychiatry too. J9 is a board certified genetic counsellor, and their research work involves studying how to improve access to genetics services for people who have historically been marginalized, and working to ensure that those services are safe and effective. They founded the world’s first specialist psychiatric genetic counselling service that has won an award for its impact on patient outcomes, and in addition to peer-reviewed publications, has written a book, and won awards for teaching, leadership, and research. J9 is a member of the College of the Royal Society of Canada, and a Fellow of the Canadian Academy of Health Sciences. J9 is also Editor in Chief of the Journal of Genetic Counseling.